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Homeowner Support

Get in Touch —
We're Here to Help

Questions about your quote, offers, or our services? Our homeowner support team responds within 1 business day — often much sooner.

Responds within 24 hrs Private & Secure Rated 4.9/5 Support Mon–Fri 8am–7pm EST

Send Us a Message

Fill out the form below and a member of our team will follow up by email or phone — whichever you prefer.

Message Sent Successfully!

Thank you for reaching out. A member of our homeowner support team will respond to your message within 24 hours — usually much sooner during business hours.

Email Support
support@caresmyhome.com
Replies within 24 business hours
Phone Support
1-800-CARESMY
Mon–Fri 8am–7pm EST
Office Address
5678 Homeowner Blvd, Suite 300
Dallas, TX 75201
Support is currently open
Business Hours
Monday 8:00 AM – 7:00 PM EST
Tuesday 8:00 AM – 7:00 PM EST
Wednesday 8:00 AM – 7:00 PM EST
Thursday 8:00 AM – 7:00 PM EST
Friday 8:00 AM – 6:00 PM EST
Saturday 10:00 AM – 3:00 PM EST
Sunday Closed
Connect With Us
Our Location

Find Us in Dallas, TX

CaresMyHome HQ
5678 Homeowner Blvd, Suite 300, Dallas, TX 75201
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Quick Answers

Contact & Support FAQs

Common questions from homeowners reaching out for the first time.

Our support team responds to all contact form submissions within 1 business day. For urgent matters, we recommend calling our phone line at 1-800-CARESMY during business hours — Mon–Fri 8am–7pm EST — for the fastest response.

Select "Provider Issue" from the Subject dropdown in the contact form above and describe the situation in detail. Our escalation team will prioritize your case and respond within 4 business hours. We take every provider complaint seriously and will work to resolve your issue or re-match you with an alternative professional at no additional cost.

You can opt out at any time by visiting our Unsubscribe page, or by contacting us directly via this form. Once processed — typically within 24 hours — we will stop sharing your contact information with our provider network. You'll also receive a confirmation email when your opt-out is complete.

We're always expanding our network of vetted professionals. Select "Partner Inquiry" from the Subject dropdown and briefly describe your business, services offered, license numbers, and the states you operate in. A member of our partnerships team will review your submission and reach out within 2–3 business days with next steps, requirements, and onboarding details.
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